Careers

How to Apply

Direct your questions to: humanresources@langleyfcu.org.

Use your favorite PDF reader to fill out Langley's online employment application. Then print it, sign it, and deliver it to Langley Federal Credit Union. Applications must be signed!

Access the LFCU Employment Application

Mail or fax all pages to:
Langley Federal Credit Union
Human Resources
721 Lake Front Commons
Newport News, VA 23606
Fax: 757-596-2061

If you need assistance with applying, call Human Resources at 757-827-7200 or use the email address above. We will be happy to assist you.

Current Positions

There are no open positions currently.

Contact Center Representative - Full-time and Part-time

Receives a high volume of interactions and providing professional, courteous and accurate information to credit union members by utilizing excellent, in-depth knowledge of company products and programs to assist meeting and exceeding members financial service needs.

Knowledge, skills, abilities required:

  • Knowledge of principles and processes for providing member and personal services.
  • Knowledge of computers (PC/Windows).
  • Knowledge of the structure and content of the English language including meaning and spelling of words, rules of composition, and grammar.
  • Skill in active listening and giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Skill in actively looking for ways to help people.
  • Skill in persuading others to change their minds or behaviors.
  • Skill in adjusting actions in relation to others' actions and being aware of others' reactions and understanding why they react as they do.
  • Skill in communicating with supervisors and co-worker, by telephone in written form, email, or in person.
  • Skill in communicating with people outside the organization, representing the organization to customers, the public, and other external sources.
  • Ability to read an interpret documents such as operating instructions and procedure manuals.
  • Ability to write routine correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, compute rate, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several abstract and concrete variables in standardized situations.
  • Skill in active learning and understanding the implications of new information for both current and future problem-solving and decision-making

Education and experience required:

  • High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience.
Member Service Representative (Teller) Full-time and Part-time

Processes all member monetary transactions. Cross-sells Credit Union products and services that meet or exceed members' needs.

Knowledge, skills, abilities required:

  • Knowledge of security procedures for branch services.
  • Knowledge of principles and processes for providing customer and personal services including meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of computer hardware and software, including applications.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Knowledge of accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Knowledge of laws, precedents, government regulations, and agency rules.
  • Knowledge of relevant equipment, policies, procedures and strategies to promote effective local, state, or national security operations for the protection of people, data, property and institutions.
  • Knowledge of Financial Services platforms.
  • Skill in active listening and giving full attention to what other people are saying, taking time to understand the points being make, asking appropriate questions, and not interrupting at inappropriate times.
  • Skill in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Skill in being aware of others' reactions and understanding why they react as they do.
  • Skill in talking to others to convey information effectively.
  • Skill in monitoring and assessing the performance of self, other individuals, or organizations to make improvements or take corrective action.
  • Skill in actively looking for ways to help people.
  • Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Skill in adjusting actions in relation to other's actions.
  • Skill in active learning and understanding the implications of new information for both current and future problem-solving and decision-making.
  • Ability to tell when something is wrong or likely to go wrong not solving the problem but only recognizing when there is a problem.
  • Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules.
  • Ability to concentrate on a task over a period of time without being distracted.
  • Ability to add, subtract, multiply, or divide quickly and correctly.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write reports.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole umbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problem involving several concrete variables in standardized situations.

Education and experience required:

  • High school diploma or general education degree (GED); and 6 month cash operations related experience; or equivalent combination of working experience/training.
Desktop Support Technician

Support and maintains in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, software, and equipment while ensuring optimal performance.

Knowledge, skills, abilities required:

  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of the practical application of engineering science and technology including principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Knowledge of financial services platform applications.
  • Knowledge of Langley's business applications.
  • Knowledge of MS Office suite (Word, Excel, Powerpoint), Outlook, and Internet applications.
  • Skill in active listening and giving full attention to what other people are saying, taking time to understand the points being make, asking appropriate questions, and not interrupting at inappropriate times.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Skill in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Skill in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Skill in identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Ability to tell when something is wrong or is likely to go wrong not solving the problem but only recognizing there is a problem.
  • Ability to apply general rules to specific problems to produce answers that make sense.
  • Ability to combine pieces of information to form general rules or conclusions and find relationships among seemingly unrelated events.
  • Ability to read and interpret documents such as operating and maintenance instruction and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education and experience required:

  • High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
Financial Service Officer

Assists members with financial products and services that meet or exceed their needs.

Knowledge, skills, abilities required:

  • Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Knowledge of Federal Patriot Act and governmental regulations.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Knowledge of principles and processes for providing customer and personal services including meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of business and management principles involved in resource allocation, leadership techniques, and coordination of people and resources.
  • Knowledge of accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Knowledge of Financial Services platforms and Microsoft Office applications.
  • Skill in active listening and giving full attention to what other people are saying, taking time to understand the points being make, asking appropriate questions, and not interrupting at inappropriate times.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Skill in being aware of others' reactions and understanding why they react as they do.
  • Skill in talking to others to convey information effectively.
  • Skill in monitoring and assessing the performance of self, other individuals, or organizations to make improvements or take corrective action.
  • Skill in actively looking for ways to help people.
  • Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Skill in adjusting actions in relation to other's actions.
  • Skill in bringing others together and trying to reconcile differences.
  • Skill in active learning and understanding the implications of new information for both current and future problem-solving and decision-making.
  • Ability to tell when something is wrong or likely to go wrong not solving the problem but only recognizing when there is a problem.
  • Ability to apply general rules to specific problems to produce answers that make sense.
  • Ability to combine pieces of information to form general rules or conclusions including finding a relationship among seemingly unrelated events.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write reports and correspondence.
  • Ability to speak before groups of customers or employees of organization.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
  • Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Education and experience required:

  • High school diploma or general education degree (GED); and 2 years financial institution related experience; or equivalent combination of working experience/training.
  • Ability to secure MLO designation and Individual Producer license for credit insurance.
Human Resources Generalist

Administers full-cycle recruitment activities. Administers company employee benefit plans and facilitates new employee orientation events. Assists in compensation administration, employee relations, change management, coaching, and organizational development.

Knowledge, skills, abilities required:

  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits and personnel information systems.
  • Knowledge of Federal and State laws and regulations affecting areas of responsibility (EEO, employment, FLSA, FMLA ADAAA, ADEA, USERRA and other employment regulations).
  • Knowledge of management of Affirmative Action Plans.
  • Knowledge of Employee Handbook policies and procedures.
  • Knowledge of structure and content of English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology.
  • Knowledge of full cycle performance evaluation processes.
  • Knowledge of best practices in employee relations.
  • Knowledge of business and management principles involved in resource allocation, human resources modeling and coordination of people resources.
  • Knowledge of MS Office suite (Word, Excel, Powerpoint), Outlook, and Internet applications.
  • Knowledge of Human Resource Management Systems (HRMS) and Timekeeping systems.
  • Knowledge of principles and processes for providing member and personal services.
  • Skill in active listening and giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Skill in talking to others to convey information effectively.
  • Skill in reading comprehension and understanding written sentences and paragraphs in work related documents.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Skill in adjusting actions in relation to others' actions.
  • Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Skill in social perceptiveness and being aware of others' reactions and understanding why they react as they do.
  • Skill in understanding the implications of new information for both current and future problem-solving and decision-making.
  • Skill in monitoring/assessing performance of self, other individuals, or organizations to make improvements or take corrective action.
  • Skill in actively looking for ways to help people.
  • Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules.
  • Skill in active learning and understanding the implications of new information for both current and future problem-solving and decision-making.
  • Ability to apply general rules to specific problems to produce answers that make sense.
  • Ability to combine pieces of information to form general rules or conclusions including finding a relationship among seemingly unrelated events.
  • Ability to tell when something is wrong or is likely to go wrong in recognizing there is a problem.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, or governmental regulations.
  • Ability to build consensus among a diverse group of people.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to work with mathematical concepts such as probability and statistical inference.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written or oral form.
  • Ability to maintain confidentiality and use tact and diplomacy in sensitive situations.

Education and experience required:

  • Bachelor's degree (BA) from four-year college or university; or 4 years related experience and/or training, or equivalent combination of education and experience.
  • HRCI certification (PHR/SPHR) preferred.
  • Experience in a Human Resources function in a financial institution preferred.
Real Estate Loan Manager

Responsible for the overall supervision and direction of the Real Estate Lending First Mortgage functions.

Knowledge, skills, abilities required:

  • Knowledge of mortgage processing applications.
  • Knowledge of Federal, State, and local government real estate laws and regulations.
  • Knowledge of FHA, VA, Conventional Fixed and ARM loan programs.
  • Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, product demonstration, and sales techniques.
  • Knowledge of business and management principles involved in resource allocation, human resource modeling, leadership techniques, and coordination of people and resources.
  • Knowledge of accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules.
  • Knowledge of structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of principles and processes for providing customer and personal services including meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of principles and procedures for personnel recruitment, selection, and training.
  • Knowledge of Microsoft Office Suite of products, MS Project, and Internet applications.
  • Knowledge of financial services platforms.
  • Skill in negotiation and conflict resolution.
  • Skill in active listening and giving full attention to what other people are saying, taking time to understand the points being make, asking appropriate questions, and not interrupting at inappropriate times.
  • Skill in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Skill in being aware of others' reactions and understanding why they react as they do.
  • Skill in motivating, developing, and directing people as they work, identifying the best people for the job.
  • Skill in talking to others to convey information effectively.
  • Skill in monitoring and assessing the performance of self, other individuals, or organizations to make improvements or take corrective action.
  • Skill in bringing others together and trying to reconcile differences.
  • Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Skill in adjusting actions in relation to other's actions.
  • Skill in active learning and understanding the implications of new information for both current and future problem-solving and decision-making.
  • Ability to stay current on all areas of Real Estate Lending to assist the Home Equity- Servicing Manager and VP of Real Estate Lending when necessary.
  • Ability to develop all financial reports (balance sheet, P&L), budgets, cost studies.
  • Ability to apply general rules to specific problems to produce answers that make sense.
  • Ability to combine pieces of information to form general rules or conclusions including finding a relationship among seemingly unrelated events.
  • Ability to tell when something is wrong or likely to go wrong not solving the problem but only recognizing when there is a problem.
  • Ability to come up with a number of ideas about a topic.
  • Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information to top management and public groups.
  • Ability to apply mathematical operations to such probability and statistical inference.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Education and experience required:

  • Bachelor's degree (BA) or equivalent from four-year college or university; or five years related experience with 2 years management experience with more than 1 employee and/or training; or equivalent combination of education and experience

Equal Employment Opportunity

People are the key to Langley Federal Credit Union's success. Our goal is to hire and develop the best people we can find, and to base our selections solely on job-related qualifications.

LFCU provides equal opportunity in all areas of its personnel practices, including recruiting, employment, promotions, transfer, reinstatement, compensation, benefits, training, education and any other employee programs. You can be assured that you will not be discriminated against. LFCU's continued success is dependent on the full and effective use of qualified persons without regard to:

  • Race
  • Color
  • Religion
  • Sex
  • Age
  • National Origin
  • Physical or Mental Handicap
  • Disabled Veteran Status
  • Vietnam Veteran Status
  • Any other legally protected status

In ensuring equal employment opportunity, LFCU is committed to affirmative action in its hiring and personnel practices. Our belief is that by fostering growth opportunities for any qualified individual, both LFCU and its employees can benefit from continued success.

We are deeply committed to a policy of staffing all open positions with the best qualified candidates.